Information We Collect

When you use oraliquentra's services, we collect various types of information to provide you with accurate financial comparisons and personalized recommendations. This includes information you provide directly to us and data we gather automatically through your interactions with our platform.

• Personal identification information including name, email address, and phone number when you create an account
• Financial information such as income range, investment preferences, and financial goals to provide tailored comparisons
• Usage data including pages visited, time spent on different sections, and comparison searches performed
• Technical information such as IP address, browser type, device information, and operating system
• Cookie data and similar tracking technologies to enhance your user experience

How We Use Your Information

The information we collect serves several important purposes that directly benefit your experience with oraliquentra. We're committed to using your data responsibly and only for legitimate business purposes that improve our service quality.

Your Privacy Rights Under Australian Law

As an Australian company, oraliquentra complies with the Privacy Act 1988 and the Australian Privacy Principles. You have specific rights regarding your personal information that we take seriously and are committed to upholding.

To exercise any of these rights, simply contact our privacy team using the information provided at the bottom of this policy. We'll respond to all requests within 30 days and may require identity verification for security purposes.

Data Sharing and Third Parties

oraliquentra works with carefully selected partners to provide comprehensive financial comparisons. We maintain strict standards for any data sharing and never sell your personal information to third parties for marketing purposes.

• Financial institutions whose products we feature may receive anonymized usage statistics to improve their offerings
• Technology service providers who help us maintain our platform security and performance
• Analytics providers who help us understand user behavior and improve our services
• Customer service platforms that enable us to respond to your inquiries effectively
• Legal authorities when required by Australian law or to protect our users and services

All third-party partners are bound by strict confidentiality agreements and must comply with Australian privacy laws. We regularly audit these relationships to ensure your data remains protected.

Data Security and Protection

Protecting your personal information is a top priority. We employ multiple layers of security measures to safeguard your data against unauthorized access, alteration, or disclosure.

While we implement robust security measures, no online service can guarantee 100% security. We recommend using strong, unique passwords for your oraliquentra account and notifying us immediately if you suspect any unauthorized access.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

• Account information is retained while your account remains active and for 12 months after account closure
• Usage analytics are anonymized after 24 months and may be retained for statistical purposes
• Customer support communications are kept for 36 months to maintain service quality
• Financial records are retained for 7 years in compliance with Australian tax and business laws

When data is no longer needed, we securely delete it from our systems using industry-standard data destruction methods. You can request early deletion of your account data at any time, subject to legal retention requirements.

Cookies and Tracking Technologies

oraliquentra uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and provide personalized content. You have control over how these technologies are used on your device.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect some website functionality. Our cookie banner provides options to customize your preferences.

International Data Transfers

While oraliquentra primarily operates within Australia, some of our technology partners are located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

All international transfers comply with Australian Privacy Principles and include contractual protections that require overseas recipients to handle your information with the same care as required under Australian law. We regularly review these arrangements to ensure ongoing compliance.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address and update the "Last Updated" date at the top of this policy.

We encourage you to review this privacy policy periodically to stay informed about how we're protecting your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.

For major changes that significantly affect how we use your personal information, we may seek your explicit consent before implementing the new practices.